User Management
Inviting users
Invite new members from Settings > Members > Invite Member. Enter their email address and assign a role. They receive an email with a sign-in link.
If OAuth is configured, they sign in with their existing identity provider account after accepting the invite.
Roles
| Role | Access |
|---|---|
| Owner | Full access, including billing and deleting the organization |
| Admin | Manage members, projects, and settings. Cannot delete the organization. |
| Member | View and triage issues in all projects |
Removing a user
Go to Settings > Members, find the user, and click Remove. This revokes their access immediately. Their past activity (resolved issues, comments) remains in the audit log.
Password reset
Users can reset their own password from the login page using Forgot password. Admins cannot reset passwords on behalf of users.
If password login is disabled (i.e., OAuth is configured), the forgot-password flow is not available. Users must sign in via the configured identity provider.
First user gets all permissions
There is no default admin account. The first user to register (via password or OAuth) automatically receives all permissions: manage projects, manage users, manage alerts, manage issues. Sign up on your instance and you are the admin.